Alumni Survey   Spring 2009

Please select the most appropriate number, indicating your response to questions in this survey.

Please answer only those questions that are applicable to your experience.

We encourage you to expand or clarify your answers in the comment section at the end of this questionnaire.

Once you have answered a question, it can be changed but cannot be unanswered.

Survey ID:   
First Name:   
Last Name:   
Maiden Name (if applicable):   
College attended:   
Class of:   
First CSU Degree:     
 
Undergraduate
Graduate
Diploma/Certificate
Other, please specify:
Other CSU Degree (if applicable):     
 
Undergraduate
Graduate
Diploma/Certificate
Other, please specify:
Gender:   
female male
 
Student Experiences
A. Overall, how would you rate your level of satisfaction with your CSU student experience?
 
Very low   Very high
1 2 3 4 5
 
B. Regarding your student experience at CSU, please rate your level of satisfaction with each of the following:
 
Very low   Very high
 
1.   academic facilities
1 2 3 4 5
2.   accessibility of faculty
1 2 3 4 5
3.   attention to individual student needs
1 2 3 4 5
4.   caliber of faculty
1 2 3 4 5
5.   quality of academic program
1 2 3 4 5
6.   sense of community
1 2 3 4 5
 
C. Please indicate your level of agreement with each of the following statements regarding your CSU student experience:
 
Strongly disagree Neither agree
nor disagree		 Strongly agree
 
1.   CSU helped to shape the person I've become.
1 2 3 4 5
2.   CSU played a significant role in developing my leadership skills.
1 2 3 4 5
3.   I was provided with comprehensive preparation for the next stage in my education/career.
1 2 3 4 5
4.   I was regularly challenged to meet my full academic potential.
1 2 3 4 5
 
D. Please identify from the list the activities in which you participated while at CSU (select as many as apply):
 

1.  

 Campus Clubs

2.  

 Intramural and/or Recreational Athletics

3.  

 Residence Life

4.  

 Arts Groups (music/drama)

5.  

 Campus Media (radio, newspaper, etc.)

6.  

 Student Government

7.  
Varsity Sports (Please check as many as apply.)
Baseball Fencing Tennis
Basketball Golf Volleyball
Cheerleading Soccer Wrestling
Cross Country Softball  
Diving Swimming  

8.  

 Community Service

9.  

 Other, please specify:
 
E.
1.   Enrollment while at CSU?
Full time Part time Both  
2.   Did you work while attending CSU?
Full time Part time Not at all  
3.   Were you a recipient of need-based financial aid at CSU?
Yes No  
4.   Were you a merit scholarship recipient at CSU?
Yes No  
5.   Do you now attend classes at CSU?
Yes No  
 
F.

Were there faculty, staff, coaches, or administrators who had a strong and favorable influence on you?
Yes No  
  If yes, please tell us their names and how they influenced you:
 
 
Alumni Experiences and Current Attitudes
G. How would you rate your CSU alumnus/alumna satisfaction?
 
Very low   Very high
1 2 3 4 5
 
H. As an alumnus/alumna, please indicate your level of agreement with each of the following statements regarding CSU today:
 
Strongly disagree Neither agree
nor disagree		 Strongly agree
 
1.   CSU enjoys a strong and positive profile within the Cleveland community.
1 2 3 4 5
2.   CSU has a strong reputation for academic excellence.
1 2 3 4 5
3.   CSU is an excellent educational institution today.
1 2 3 4 5
4.   I am in regular contact with friends from CSU.
1 2 3 4 5
5.   I am proud to say I attended CSU.
1 2 3 4 5
6.   I feel well connected to CSU.
1 2 3 4 5
7.   I feel well informed about developments at CSU.
1 2 3 4 5
8.   I have recommended CSU to a friend.
1 2 3 4 5
9.   I would be interested in enrolling in courses at CSU.
1 2 3 4 5
10.   I would consider enrolling my child.
1 2 3 4 5
 
I. From the list below, please identify those aspects of CSU for which you feel a strong affinity: (Please check as many as apply.)
 

1.  

 Cleveland State University as a whole

2.  

 my undergraduate program of study at CSU

3.  

 my graduate program of study at CSU

4.  

 a CSU athletic team

5.  

 a CSU club

6.  

 another CSU student organization

7.  

 my CSU residence hall

8.  

 my fellow students

9.  

 specific faculty members

10.  

 a CSU fraternity or sorority
 
Communications and Alumni Programs
J. Regarding communications from CSU, please indicate your level of agreement with the following:
 
Strongly disagree Neither agree
nor disagree		 Strongly agree
 
1.   I look forward to receiving and reading Perspective (University magazine).
1 2 3 4 5
2.   I look forward to receiving and reading the monthly alumni e-newsletter.
1 2 3 4 5
3.   I receive too many emails from CSU.
1 2 3 4 5
4.   I use the CSU website to stay up-to-date.
1 2 3 4 5
5.   I would prefer to receive updates by e-mail.
1 2 3 4 5
6.   I would prefer to receive updates by postal mail.
1 2 3 4 5
 
K. From the list below, please identify the type of updates you would like to receive from the University: (Please check as many as apply.)
 

1.  

 current students

2.  

 varsity athletics

3.  

 upgrades to campus and facilities

4.  

 what faculty members are doing

5.  

 research projects

6.  

 my College, department, or major

7.  

 my classmates/alumni profiles

8.  

 a financial annual report

9.  

 fundraising initiatives

10.  

 donor support

11.  

 strategic plans for CSU

12.  

 upcoming events
 
L. Regarding CSU's website, please respond to the following:
 
1.   I would register on an alumni email directory.
Yes No  
2.   I would search the on-line directory for friends.
Yes No  
3.   I would update my profile for the on-line alumni community.
Yes No  
4.   I would read class notes on-line.
Yes No  
5.   I would use an on-line discussion forum for alumni.
Yes No  
6.   I would use the website to purchase CSU merchandise.
Yes No  
7.   I would use the website to purchase tickets for varsity athletics.
Yes No  
8.   I would register for CSU events on-line.
Yes No  
9.   I would make a donation to CSU on-line.
Yes No  
10.   I would participate in on-line career coaching/networking.
Yes No  
11.   Please indicate your usage of the CSU website.
Never Occasional Regular
 
M. CSU offers a range of events, services, and programs for alumni.
 
a)   Please indicate the number of CSU events you've attended in the past five years (on or off campus).
 
0 1 2 3 4 5 6 7 8 9 10+
b)   For each program in which you have participated, please indicate your level of satisfaction with the experience.
  If you have not participated during the past five years, please leave the item unrated.
 
Very low   Very high
 
1.   career development and networking
1 2 3 4 5
2.   class reunions
1 2 3 4 5
3.   donor receptions
1 2 3 4 5
4.   homecoming
1 2 3 4 5
5.   lectures/speaker series
1 2 3 4 5
6.   performing or fine arts events
1 2 3 4 5
7.   professional development seminars
1 2 3 4 5
8.   regional receptions and other regional events
1 2 3 4 5
9.   social/entertainment
1 2 3 4 5
10.   varsity athletic games
1 2 3 4 5
 
N. If you have not attended many CSU events in recent years, please share your reasons: (Please check as many as apply.)
 

1.  

 I am not well informed about events.

2.  

 I live too far away.

3.  

 I'm too busy with other priorities.

4.  

 I have no interest in connecting with CSU.

5.  

 The events are too expensive for me.

6.  

 My health restricts travel.

7.  

 Available activities are not appealing to me.

8.  

 There are no events in my home area.
 
O. Please rate your level of interest in each of the following programs available to alumni now or in the future:
 
Very low   Very high
 
1.   alumni community service
1 2 3 4 5
2.   alumni family events (including children)
1 2 3 4 5
3.   alumni golf tournament
1 2 3 4 5
4.   alumni recognition events
1 2 3 4 5
5.   attending cultural events
1 2 3 4 5
6.   career development and networking
1 2 3 4 5
7.   estate and financial planning seminar
1 2 3 4 5
8.   events in your home area
1 2 3 4 5
9.   group travel opportunities
1 2 3 4 5
10.   homecoming
1 2 3 4 5
11.   mentoring students or new graduates
1 2 3 4 5
12.   permanent CSU email address
1 2 3 4 5
13.   regional reception with updates from the President
1 2 3 4 5
14.   social/entertainment
1 2 3 4 5
15.   topical lectures or seminars
1 2 3 4 5
16.   watching varsity athletics/games
1 2 3 4 5
17.   What other activities would interest you?

 
Supporting CSU
P.
1.   Have you been a CSU volunteer during the past five years?
Yes No  
 
  a)  If yes, please rate your satisfaction with the experience.
     
Very low   Very high
     
1 2 3 4 5
  b)  If no, would you like to be involved as a CSU volunteer?
Yes No Maybe  
 
2.   If you would like to volunteer, which opportunities interest you? (Please select as many as apply.)
 
  1.  help to organize a class or departmental reunion
  2.  help to raise money
  3.  serve as a class representative
  4.  organize local events
  5.  host local events
  6.  guest speaker
  7.  involvement in governance and/or advisory groups
  8.  assist in recruiting/advising prospective students
  9.  coach/mentor a current student or young alumnus/na
  10.  contributing writer for alumni publications
  11.  athletic department
  12.  other, specify:
 
Q. What are your general philanthropic priorities? (Please check as many as apply.)
 

1.  

 higher education (including CSU)

2.  

 religious organizations

3.  

 environmental concerns

4.  

 the arts

5.  

 social services

6.  

 health care

7.  

 political organizations

8.  

 groups my children are in

9.  

 athletics

10.  

 other, specify:

11.  

 I do not make charitable contributions
 
R.
1.   Have you ever made a charitable gift to CSU?
Yes No  
2.   In the past five years, how many gifts have you made to CSU?
0 1 2 3 4 5+
3.   How does CSU rank on your list of personal philanthropic priorities?  
   
Not at all   Very high
   
1 2 3 4 5
4.   In the future, how likely are you to make a gift to CSU?  
   
Not at all likely   Very
likely
   
1 2 3 4 5
5.   I am most likely to respond favorably to donation requests made:
by mail by phone by e-mail in person
 
S. Regarding charitable donations, please indicate your level of agreement with the following statements:
 
Strongly disagree Neither agree
nor disagree		 Strongly agree
 
1.   CSU deserves my support.
1 2 3 4 5
2.   CSU effectively articulates its need for my support.
1 2 3 4 5

If you have made a gift to CSU in the past five years, please indicate your level of agreement with each of the following:
3.   I was appropriately thanked for my gift.
1 2 3 4 5
4.   I received information about how my gift was used.
1 2 3 4 5
 
T.
If you were to make a gift to CSU in the future, please identify your three highest priority uses for that gift.

1.  

 general needs of the University (Changing Futures Fund)

2.  

 general needs of my College, department, or major

3.  

 scholarships and student financial aid

4.  

 professorships and academic chairs

5.  

 new facilities

6.  

 funds to renovate current facilities

7.  

 library

8.  

 research funds

9.  

 funds for student international programs

10.  

 support for graduate students

11.  

 enhanced academic support and services for students

12.  

 equipment and technology

13.  

 funds to support student employment and experience

14.  

 funds to support CSU varsity athletics

15.  

 support for extracurricular programs for students

16.  

 funds to support experiential learning

17.  

 other, please specify:
 
U. Planned gifts are made as part of an individual's or family's estate plan and often can provide a larger gift for CSU as well as income and tax benefits for the donor. Regarding planned giving:
 
1.   Have you made provisions for CSU in your will?
Yes No  
2.   If not, would you consider a planned gift to CSU in the future?
Yes No Maybe
 
V. Please note that this is an optional question. What is the range of your annual household income?
 
less than $50k
$50k-$99k
$100k-$249k
$250k-$499k
$500k-$999k
$1million or more
 

Comments
 
  How many years did you attend CSU?
 
 
  If CSU was not your first place of post-secondary study, where did you study previously?
 
 
  If you pursued higher education after CSU, please tell us where and in what field?
 
 
  Thinking about CSU as it is today, in your estimation, what is the University's greatest strength?
 
 
  If you could name just one area in need of improvement at CSU, what would it be?
 
 
  Please provide updated contact information (where necessary) so we can update our records.
 
Address:  
Phone #:  
Preferred e-mail:  
 
  If you are employed outside the home, please identify your employer.
 
 
  Should CSU be in contact with your employer about hiring CSU co-ops or interns?
 
Yes No
 
  What is your title/position?
 
 
  If you have children or grandchildren who have attended CSU, please identify them for our records.
 
 
  If you have children or grandchildren who may be considering CSU for studies, please identify them below.
 
 
  Please feel free to share any other comments in the space below.
 
 
 
When you have completed the questionnaire, click on the Submit button below. Your answers will be sent directly to the consultants who will analyze the survey’s results. You will receive an automated confirmation from Kevin Graham, President of Lookout Management Inc., when your submission has been successfully received and processed. This confirmation should appear on your screen within thirty seconds.

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We look forward to sharing the survey results with you. Thank you very much for your contribution to this important project.